{"product_id":"winter-shipping","title":"Winter Live Guarantee November 1 to April 15 (Heat pack + 1 inch foam cushion)","description":"\u003cp\u003e\u003cstrong\u003eWinter Shipping Policy\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eTo ensure the safe arrival of your ants during the colder months, please review our Winter Shipping Policy carefully. These guidelines are designed to protect live orders from extreme weather conditions:\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eWinter Packing Fee\u003c\/strong\u003e: During the winter season, we offer additional packaging options for an extra fee of $12. This includes the use of heat packs and extra insulation to safeguard your ants during transit.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eShipping Speed Requirement\u003c\/strong\u003e: For a live guarantee, you must select Xpresspost or a faster shipping option to minimize exposure to cold temperatures.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eHeat Pack Specifications\u003c\/strong\u003e:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eOrders within Ontario and Quebec will include 72-hour heat packs.\u003c\/li\u003e\n\u003cli\u003eOrders outside of these provinces will be shipped with 96-hour heat packs to ensure extended warmth during transit.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eProof of Condition\u003c\/strong\u003e: If your ants arrive Dead on Arrival (DOA) or you suspect any issues, please provide photographic evidence within 24 hours of delivery. This evidence is necessary to process any claims for refunds or replacements.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eExtreme Cold Advisory\u003c\/strong\u003e: If temperatures fall below -17°C, we cannot guarantee safe arrival, even with heat packs. In such cases, you may request a \u003cstrong\u003eHold for Weather\u003c\/strong\u003e option, where we will delay shipping for up to two weeks while awaiting improved weather conditions. Guarantees for Orders without a \u003cstrong\u003eHold for Weather\u003c\/strong\u003e notice are \u003cstrong\u003eVOID\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003eWe appreciate your understanding and cooperation with these winter shipping guidelines to ensure your ants arrive safely.\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003cbr\u003eAdds a 96 hour heat pack and 1 inch foam cushions on the sides\u003c\/p\u003e\n\u003cp\u003eThis increases the likelihood ants survive shipment. \u003c\/p\u003e\n\u003cp\u003eThe insulated box can contain 15-20 test tubes of ants at once\u003c\/p\u003e\n\u003cp\u003eThis product is from Canada Ant Colony. The full catalogue, including all variants, can be found at https:\/\/canada-ant-colony.com\u003c\/p\u003e","brand":"Canada Ant Colony","offers":[{"title":"Default Title","offer_id":33305382355021,"sku":"CA-WS","price":14.99,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0081\/8928\/0333\/files\/winter-live-guarantee-november-15-to-april-15-96-hour-heat-pack-1-inch-foam-cushion-330337.jpg?v=1729700979","url":"https:\/\/canada-ant-colony.com\/pa\/products\/winter-shipping","provider":"Canada Ant Colony","version":"1.0","type":"link"}